Conflict-Resolution Coaching for One Employee
Some conflict is mutual — and some traces back to one person who keeps ending up at the center of it. When it is the latter, mediation is not the fix. Individual conflict-resolution coaching is, and we provide it, documented.
When One Person Is the Pattern
Team mediation assumes shared responsibility. But when the same employee is repeatedly at the heart of disputes, mediating each incident treats the symptom, not the source. Individual coaching works on that person’s patterns — how they read situations, react, and communicate under friction.
It is corrective and skill-building at once, focused on the individual rather than the team.
Focused and On the Record
Delivered one-on-one and documented from start to finish, so it functions as a corrective referral — not just a soft conversation.
Who This Is For
Employers and HR dealing with one employee who is repeatedly the common denominator in workplace conflict.
Built Around Three Pillars
Because a mandated referral carries real legal weight, every engagement is built around the three things that protect the company.
Liability Protection
A formal, individualized remedial referral is concrete evidence of prompt, good-faith corrective action — the reasonable care that strengthens the employer’s position if the matter is ever challenged.
Progress & Compliance
Same-day enrollment verification, weekly progress reports, and immediate no-show and non-compliance alerts — so you always know whether the employee is meeting the condition you set.
Strict Documentation
Enrollment, participation, progress, a completion certificate, and a lawyer-signed completion letter — a clean, contemporaneous file from referral to completion.
How It Works
Scoping Call
A brief, confidential conversation about the employee and the situation.
Confirm Fit
Written confirmation and a flat per-program quote before anyone enrolls.
One-on-One Sessions
Private, customized sessions by secure telehealth, with weekly reporting.
Documented Completion
Certificate and lawyer-signed completion letter for the file.
Frequently Asked Questions
How is this different from mediation?
Mediation addresses a dispute between parties. This addresses the patterns of the one employee who keeps generating conflict.
What does it cover?
Reading situations, reacting under friction, and communicating through disagreement.
Is it documented?
Yes — enrollment, progress, and completion.
Can it be required?
Yes, as a condition, documented accordingly.
Is it confidential?
Yes, one-on-one and private.
Request a Confidential Call
Tell us a little about the situation and we’ll confirm fit and next steps — usually the same day.
Speak With Us Directly
Confidential, no obligation.
njangermgt@pm.me · Serving employers and employees in all fifty states by secure telehealth